February 9, 2018
We’re happy to announce the release of conditional yay/nay logic and QR codes for every survey created! You can now choose whether to have a single, NPS-style follow-up question for all respondents, or to have a different question based on their initial selection. Many people said that QR codes were dead, but we have found the opposite – especially in municipal environments. Including them on mailers, receipts, tickets, and any printed materials that you produce can provide a wealth of direct feedback data. Continue to have conversations with your visitors and residents, and understand how you’re doing!